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Download not arrived?Check spam first, then message us with your order number and we'll resend it straight away.
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Quick answers
Might save you a message.
My download link hasn't arrived
Check your spam folder first — it's the usual culprit. The link is also on your order confirmation page. If neither works, message us with your order number and we'll resend it.
When will my lanyard card arrive?
Pre-orders dispatch from early September 2026. You'll get a dispatch email the moment yours is sent.
Can I order for a whole cohort?
Yes. Tell us roughly how many people and when you need them by, and we'll come back with options.
Do you run workshops?
Dates are in progress. Join the mailing list on the home page and you'll hear first.